Contact Us
We’d Love to Hear From You
Whether you’ve found a bug, have a suggestion for a new feature, need help with the QR Scanner or QR Code Generator, or just want to say hello, this is the place to reach us.
Get in Touch
Email: duaf338@gmail.com
We try to respond to every message within 24–48 hours. For faster help, please include as much detail as possible, such as:
- The tool you were using (QR Scanner or QR Code Generator)
- The device and browser you’re on (e.g., iPhone Safari, Windows Chrome)
- A short description of what happened, and what you expected to happen instead
- A screenshot, if you have one — it genuinely helps us track down issues faster
What You Can Contact Us About
- Bug reports — something not scanning, generating, or downloading the way it should
- Feature requests — a QR code type, customization option, or export format you wish we supported
- General feedback — what you like, what you don’t, what could be better
- Business or partnership inquiries — reach out at the email above with details
- Privacy or data questions — see our Privacy Policy for full details, or emahttps://scangentools.com/privacy-policy/il us directly with any specific concerns
- Copyright or legal concerns — email us with the details and we’ll look into it promptly
Before You Reach Out
A few quick things that might save you a message:
- Scanner not detecting a code? Check our troubleshooting tips on the QR Scanner page first. it covers the most common causes like blurry images, missing margins, and screen glare.
- Not sure how a feature works? Our FAQ sections on each tool page answer most common questions.
We read every message that comes through. Thanks for taking the time to reach out.